WEDNESDAY, SEPTEMBER 26, 2018; 3:15pm – 4:15pm
Description: Launched in 2009, GameSense is BCLC’s responsible gambling program, designed to assist players in making informed choices about gambling and connect them to resources if they or someone they know is displaying problem gambling behavior. BCLC has licensed GameSense to six other gaming jurisdictions in Canada and the U.S.: Alberta Gaming and Liquor, Manitoba Liquor & Lotteries, SaskGaming, Saskatchewan Indian Gaming Authority, Massachusetts Gaming, and the Connecticut Lottery. The program has been recognized with awards from industry organizations including the World Lottery Association, National Council on Problem Gambling, the International Centre for Youth Gambling Problems and High-Risk Behaviors, and the North American Association of State and Provincial Lotteries. This program will highlight how the program works including its successes and failures from the people that implement and use it, daily, across North America.
Description: The lottery industry has already determined that data analysis is a valuable tool for maximizing revenue and increasing efficiency. The next step is to begin integrating new strategies and tools into a modern lottery model. The Lottery Data Analytics panel will begin the ongoing conversation of the development of analytics operations at lotteries, actual integrated use of large data sets, and the ramifications of moving to the new model of integrated big data.
Easiest Catch: Don’t Be Another Fish in the Dark ‘Net
You’ve read the headlines. Unfortunately, the question now is not if your information is going to be accessed or stolen, but when. Financial service organizations, including lotteries, are not immune to these attacks. In an effort to inform the attendees of current developments in the digital underground as well as provide realistic advice for cyber protection, Mark Lanterman will discuss his experience working on lottery-related cases and provide relevant cybersecurity
THURSDAY, SEPTEMBER 27, 2018; 11:30am - 12:30pm
Description: Lotteries understand that more and more consumers are carrying less cash and that cashless solutions for sales must be explored. This also presents a challenge to retailers who are expected to promptly pay prize winners. In order to meet the demand of both their consumers and retailer-base, lotteries must recalculate and chart a new course that will involve accepting a broad number of alternative payment options. This panel-style session will cover the topic of modernizing a lottery, drawing an entirely new map, to meet these challenges.
Description: The Video Lottery (VL) industry is evolving across North America. It now represents a significant component of the gambling landscape as more jurisdictions turn to this form of distributed gaming to grow revenues. Discussion includes distinguishing between Lotteries that operate in a wide-area-network (as Oregon does) versus a gaming center or racino model. The technology differs between the two, as does the deployment and overall game portfolio strategy. While a growing industry is certainly compelling, the evolution of the VLT product also holds intrigue.
At inception, the VLT platform was considered immature and simplistic in comparison to the slot products typically found in casinos. Today there is virtually no difference between a VLT and a slot machine when viewed through the eyes of the player.
In this interactive session a panel of experts will explore a number of key questions facing the VLT industry. The goal will be to evoke a vision of the future that begins to chart a path for sustainable growth and deeper player engagement. Some of the leading questions for our experts will include:
1. How do we evolve the VLT product to exceed the wants/needs of players, current and future?
2. Can we reward VLT players in an effective and responsible manner?
3. What is the best approach to maximize engagement from the vendor community?
4. Could greater standardization can be achieved in VLTs? Will this drive better access to new products and vendors, similar to casinos?
5. What role can the system play in maximizing player value in VLT markets?
API / XML RETAILER
7-Eleven and NASPL XML Initiative: 30-40 Minute Panel Discussion
The 7-Eleven and NASPL XML Initiative has given the lottery industry a standard way to reconcile retail invoicing and track inventory. Currently, 7-Eleven has store locations residing in 33 lottery jurisdictions. Based on standardized XML file templates, the panel will discuss why this initiative was needed, the work that has been completed, and the importance of completing the task throughout North America.
API & In-Lane Lottery Purchases: 20 Minute Panel Discussion
Panelists will provide an update on the NASPL Standard API Initiative under which an extensive working group of lotteries/vendors have been working to develop a standard interface that will appeal to national retailers and facilitate InLane sale of lottery products on existing retailer Points of Sale. In conjunction with these efforts, there have been some initial deployments of InLane lottery products as well as some additional offerings in development that will seek to leverage the API standard, but also have some differences from the “Ticket on Receipt Paper” approach.
Description: This breakout session will dig a little deeper on the choices each regulator needs to consider when setting up sports betting operation. Answers to questions such as “which tax rate is mutually beneficial to the state and the operators”; how do the technical platforms work?”; “Which bet types should be accepted?”; and “Integrity fee or no integrity fee?” will be deliberated by experienced experts.